Why AFA

The Flight Attendant Family

We’ve all faced moments of crisis in our professional and personal lives, when our problems overwhelm normal coping strategies. AFA makes sure you have someone to talk to – in fact, we train your peers to help you solve your problems without resorting to company involvement.

AFA EAP is a confidential resource available to all AFA members, their families and their partners. It provides three distinct but interrelated services, including:

  • Assessment, support and resource referral
  • Advancement of professional standards through conflict resolution
  • Response to critical and traumatic incidents.

No problem is too small for AFA EAP! In fact, we encourage Flight Attendants and their immediate families to call when a concern first develops. Remember, reaching out for help is a sign of strength, not weakness. Usually the sooner you share a problem, the sooner you begin to find a solution.

AFA has trained EAP representatives at every airline, in every domicile. You can also call a 24-hour help line at AFA International Headquarters in Washington, DC., staffed by licensed and certified mental health professionals. The number is 1-800-424-2406. We offer resources as well as referrals to your AFA EAP Reps to assist members and their families.

FEATURED IMAGE: Recently completing AFA EAP/Professional Standards Training are these Continental and United Flight Attendants from Newark, Cleveland and Houston.  These trained volunteers will now be working hard for us locally, with the assistance of the entire AFA EAP network – all 23 AFA airlines and AFA International.

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